Last week I ordered beautiful baskets for Sophia's changing table. Along with the baskets, I also ordered the scalloped lining to go inside. I had decided to buy from Pottery Barn after going to many retail stores such as Pier 1, Marshall's, Bed Bath and Beyond and Michael's. Online, the baskets looked great and I was very excited to receive them in the mail. Delivery was speedy and I felt the price was reasonable. Unfortunately, I didn't even have to open the box to realize they all needed to be returned.
The smell emanating from the box was horrible. Once opened, the chemical odor was even worse. We aired the baskets out for over 7 days in our garage, and now everything in our garage reaks. My dad travels to China about every two weeks for manufacturing business. He never talks negatively about China because he loves the opportunity it presents to his business. Last night when he was here setting up the crib with Jeff, he admitted that he thought they were made in China. The oil-based smell was typical of many items made over seas.
I am returning them to my local Pottery Barn and I am now on the search for real wood baskets. I'll keep you updated.
1 comment:
I'm not sure if this helps at all, but I had the exact same issue. I thought it was the paint on the baskets I originally ordered (blue), but when I replaced them with the honey color they smelled even worse! I ended up calling PBK long after the fact (I left them in my garage to air out for several months) and they took them back for a merchandise credit. I had a similar issue with a smelly rug and they took it back as well. It's good that they stand by their products, I just wish they didn't have this issue in the first place.
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